Refrigerator Repair Service

Professional fridge repair service

Refrigerator Repair Services in Wilmington, Jacksonville, and Surrounding Areas

A malfunctioning refrigerator causes more than inconveniences; it disrupts your whole home. Working Class Appliance provides professional, in-home refrigerator repair services across Wilmington, Jacksonville, New Bern, and the surrounding North Carolina communities. Whether your fridge is leaking, not maintaining the correct temperature, or making unusual sounds, our experienced and factory-trained appliance repair technicians are here to help.

As a veteran-owned appliance repair company, we pride ourselves on honest pricing, timely service, and excellent customer service. We’re licensed and qualified to work on major brands like Whirlpool, Frigidaire, Samsung, LG, GE, Bosch, and more. No matter what your appliance repair needs are, we’re the local service provider you can count on.

We service the JacksonvilleWilmingtonNew BernEmerald IsleWrightsville BeachMorehead City, and surrounding cities in inland neighborhoods and coastal communities.

    Common Refrigerator Problems We Fix

    Our technicians are trained to identify, diagnose, and resolve a wide range of refrigerator issues with accuracy and care. Below are some of the most common refrigerator malfunctions we see:

    • Refrigerator not cooling or freezing properly
    • Fluctuating temperature in fridge or freezer
    • Leaks from the base or inside the appliance
    • Frost or ice buildup in freezer compartments
    • Noisy operation – buzzing, clicking, or humming
    • Faulty ice makers
    • Damaged parts like door seals or gaskets
    • Malfunctioning compressors, fans, or thermostats

    Each repair service begins with a full diagnostic inspection using state-of-the-art equipment. We explain the findings in plain language, provide an upfront estimate, and explain your repair options. Our appliance repair services are reliable and expert, so you don’t have to worry about upsells or surprises.

    ChIJ6zMQjCmGISER2bmesMlstYI
    4.8
    Based on 77 reviews
    powered by Google
    ChIJ6zMQjCmGISER2bmesMlstYI e07c3978658cff5a3f4a212d7eb924c5Kevin Kimmel
    21:24 20 May 26
    Erik was very polite and professional. He was very knowledgeable too.I will definitely call this company again for needed appliance repairs.
    ChIJ6zMQjCmGISER2bmesMlstYI 67ee7da0a8dbb132ce10f0600d5027b7Jane Irwin
    16:57 08 Apr 26
    I am very impressed with Austin and Working Class Appliance. He was knowledgeable, friendly and got my washing machine fixed quickly. While in kitchen waiting for me to write a check he noticed a gap between my cabinet and microwave (very loose screw)which he quickly took care of saving me a potential problem; now that is service. I highly recommend this company!
    ChIJ6zMQjCmGISER2bmesMlstYI 311e907e62bd5a27d49bdbdaa847224akelee norris
    22:47 10 Mar 26
    Very professional. They were able to fix my Samsung washer the same day the technician came out. They gave a very thorough explanation of thw problem and a detailed estimate of what it would cost to fix it. I will call them for any other appliance issues I have in the future.
    ChIJ6zMQjCmGISER2bmesMlstYI deac822f66b7c653f3a8d7e874201380Linda T
    18:48 04 Mar 26
    Thank you so much for repairing my dishwasher Erik. I appreciate your promptness. Appliances today have become even more difficult to repair but it’s pretty obvious you have the knowledge and experience needed to get it done. I definitely recommend Working Class Appliance. Thanks again!
    ChIJ6zMQjCmGISER2bmesMlstYI abbffabf1bb788ae0bd6f372b1ef3f32Linda Fassler
    23:44 23 Feb 26
    Eric was the service person sent to fix my Samsung washer. He is great, told me the problem. A part had to be ordered. The day after the part was received we set the appointment. He does excellent work, very professional, and cleaned up all the debris that had caused the damage. Satisfied customer
    ChIJ6zMQjCmGISER2bmesMlstYI 901fc59b15f7dee92c7b0871349ba411Don Bowen
    19:01 05 Feb 26
    My 8-year-old MAYTAG Dryer had a high pitch screeching sound when it was running. I thought I had called an applicance repair shop I had used before but somehow I was connected to Working Class Appliance. I'm glad I was. Erik, the repairman, called prior to arriving, as I had requested and did an OUTSTANDING JOB. He not only repaired the dryer, but fixed a water shut-off valve issue I had with my MAYTAG Washer as well. He was ALL BUSINESS and worked FAST! With an OEM kit, he replaced tub rollers, idler pulley, another roller and a new belt for the tub on the dryer. He also replaced the water shut-off valve on the washer with OEM parts (it was leaking water into the washer tub).
    I give Erik a 10/10 and WILL utilize Working Class Appliance in the future when I have applicance problems.
    I will also request Erik. I highly recommend Working Class Appliance for your next appliance problem.
    You will not be disappointed.
    ChIJ6zMQjCmGISER2bmesMlstYI 7b34540392b5211179580062ad40dd2bNathan Boychuck
    22:56 08 Jan 26
    We had an issue with our gas range that caused the oven to not ignite. The stovetop worked as it should, but not having an operational oven was an inconvenience that I never realized, not really paying attention to how much we actually used the oven. I submitted my request for repair on the website after hours, the next morning I had received a call and had an appointment scheduled. Erik was my technician, he showed up as scheduled, he was very professional and knowledgeable. He had it back up and running like new in a very reasonable time, as he had the part needed in his vehicle. I will highly recommend this company for anyone that is in need of appliance repair. Thank you for the great service!
    ChIJ6zMQjCmGISER2bmesMlstYI 2e37937cbacc2cab19e701afd90641b1Pat Capuano
    21:56 17 Dec 25
    The service technician Erik was absolutely wonderful! He professional , knowledgeable, and helpful. I am so pleased with the service that he provided. In addition the people working in setting up the appointments were also courteous . I appreciate all the assistance I received from Erik and WorkingClass Appliance
    ChIJ6zMQjCmGISER2bmesMlstYI 15c978d81ad64e3f2bc27f6eb4e88b76Cynthia Robertson
    21:13 11 Dec 25
    I just got my dryer repaired by Erik. He was so knowledgeable and amazing. Had my dryer up and working in no time. I called around to at least four other places before finding Working Class. They saved me at least $150. Thanks Erik 😊
    ChIJ6zMQjCmGISER2bmesMlstYI eb76138b62bee26c8f53f42c7f13d078KC Crawford
    23:02 03 Dec 25
    Highly recommend Working Class Appliance for your appliance needs. Quick appointment times, very reasonable rates and an extremely knowledgeable repairman. Broken belt on our dryer took him 20 minutes from start to finish.
    ChIJ6zMQjCmGISER2bmesMlstYI 4c675378d36e3c40988fd97c6dff1f28Angelo Colosimo
    16:24 25 Nov 25
    Erik was amazing Very professional and thorough Explained everything Was very need and clean and left the place emasculate The office was very easy to deal with highly recommend
    ChIJ6zMQjCmGISER2bmesMlstYI 3075b92653eee7dc30c14db20f7b42afTammy Raber
    00:11 25 Nov 25
    Had erik out on my refrigerator he was polite, professional and immediately knew what the issue was. He was able to make the repair same day. Highly recommend any one looking to call them.
    ChIJ6zMQjCmGISER2bmesMlstYI c8a9fb49e5148fb2f9845642c8b8dc42ROBIN PIERCE
    20:36 24 Nov 25
    I was not impressed at all. Technician showed up. Took drawers out of the freezer. Tells me no water was getting to the one of three ice makers. Without pulling it out to look at any lines for clogs or checking to see if the line may be frozen from a leak. I was told it was the water supply valve. That the water supply valve was $238. That it was on back order and it could be 3 days 3 months or 3 years if they could get it at all. Also they needed 50% of the estimate right now to even try to order the part. He said back order parts was a common issue with Samsung appliances. I just do not understand why he did not check any lines for other issues at all. I had to pay $107.00 for him to show up and diagnose the issue. I am disappointed that he did not try other options to see if that could be the problem especially not knowing when if he could ever even get the part. This refrigerator is not even 3 years old.
    As far as your response. You did take water out of the door. Which was working properly to start with. The new tec took apart and showed me the tub that was obviously frozen and removed the part and all ice from the rest of the ice maker that was frozen. He replaced the tubing and left the old part. My ice maker is working great now.
    I called Island Appliance repair. They took time to troubleshoot and even called Samsung. They got an error code ordered the part and had it fixed in a couple days. IT WAS NOT THE PART that I was told from Working Class Appliance. It was a heating element for the water line. Preventing water to ice maker from freezing.
    ChIJ6zMQjCmGISER2bmesMlstYI 1d9208098fbc73735279779eeeffed45Leonard Van Brunt
    13:42 15 Oct 25
    Austin is one of their technicians, and he did an outstanding job of communicating clearly, following up with me, and being as transparent as possible during their service. While 2-10 home warranty was stringing us along, working class appliance and their team was a beacon of hope through the madness of dealing with a broken fridge!
    ChIJ6zMQjCmGISER2bmesMlstYI ae0e29cc532135aa73bc7770575fda0fDimas Castillo
    23:29 10 Oct 25
    Filled out online form and was called within 48 hours. Was able to schedule appointment. Erick show up on time. He took a look at my dryer and diagnose the problem . He explained the options and explained to me that the parts were back order. Two weeks later, got a called to tell me the parts had arrived and was scheduled an appointment. Again, Erick came by and installed the parts. Very courteous and professional. Highly recommend.
    ChIJ6zMQjCmGISER2bmesMlstYI bea2cc17db38cbde0c679417541197b2Emmett Gooch
    17:13 20 Aug 25
    This Company has been extremely professional throughout the entire process of getting my gas stove repaired. Through the initial evaluation of the problem to the completion of the repair, the individuals I have communicated with have been very pleasant, knowledgeable and concise as to how this would all play out. They were spot on. I would not hesitate to call them in the future if I have the need for services on any other appliances
    ChIJ6zMQjCmGISER2bmesMlstYI 5b88eefdc46e7244d22cb68fcba676c5Ray Brungard
    23:12 08 Aug 25
    My dryer stopped mid cycle and would not restart. I called Working Class Appliance and was given an appointment and expected time for the service technicians arrival. The technician arrived at the appointed time. The dryer was disassembled, electrically checked, problem identified and a failed temperature control safety switch was replaced. The dryer was reassembled and tested. Total work time was about 30 minutes. The technician was very polite and courteous the entire time. The price for parts and labor was very reasonable. This was a great appliance repair experience. Thanks.
    Ray B.
    ChIJ6zMQjCmGISER2bmesMlstYI 2c7f0720a0c1bb5df0c722be2137dab8kfhuet
    17:29 08 Aug 25
    They probably do great work…who knows- i’m just leaving a middle of the road review to say my husband was treated rudely on the phone- cut off mid sentence to tell him very brusquely that they don’t work with home warranty company plans. Ok fine…it might be a few more hoops to jump through but they’d still get paid. Maybe have that policy clearly visible on the website then. Just a courtesy warning to others- don’t waste your time asking this business for help with your appliance emergency if you have a home warranty.
    ChIJ6zMQjCmGISER2bmesMlstYI 71c8b5ed21a3eea784c5e7d3374be883KillaTDC_ 99
    15:54 22 Jul 25
    I HAD YO GIVE ONE STAR TO EVEN WRITE THIS REVIEW. I WISH I COUKD GIVE NEGATIVE STARS!!!! DONT BOTHER WITH THESE PEOPLE!! I AM tried to schedule online it gave me options for tomorrow and Thursday. Then they called me saying they didn’t have an appointment until Tuesday. I explained I had sears home repair service and I would pay them then take the invoice to get it reimbursed and the woman was RUDE saying they dont work with any warranty company and I tried to explain only if it costed more then the allotted amount $350 would that be necessary and she said have a good day and hung up!!!
    ChIJ6zMQjCmGISER2bmesMlstYI caa18eb9cf71b63f2d7f0815ed41d11aCharles Myers
    11:08 05 May 25
    I contacted the company through their website several days ago in attempt to have my refrigerator looked at. I'm thinking these 5 star reviews are fakes, since the company didn't even have the courtesy to email me back nor call and leave a message.
    ChIJ6zMQjCmGISER2bmesMlstYI e401d4cce449bcabd6097117ea2b905bNicholas Chapis
    20:37 14 Mar 25
    Erik is by far the most knowledgeable appliance technician we have ever worked with. He is very responsive, thorough and professional. We are so glad we found him and highly recommend.
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    Expert Technicians for All Major Refrigerator Brands

    We specialize in repairing residential refrigerators from a wide range of brands of refrigerators. Whether you own a standard side-by-side or a smart, Wi-Fi-enabled appliance, our technicians are equipped and trained to handle it.

    We provide refrigerator repair service for:

    • Whirlpool
    • Frigidaire
    • Samsung
    • LG
    • GE
    • Bosch
    • Electrolux
    • Maytag
    • Viking, Wolf, and other high-end brands

    To ensure efficient service, please have your model number ready when you contact us. This allows us to check part availability before your appointment, minimizing delays and ensuring a smoother repair experience.

    Residential Refrigerator Repairs You Can Trust

    With Working Class Appliance, we exclusively service residential customers, delivering honest and trustworthy appliance service with integrity. Unlike other companies, we don’t just replace parts. We thoroughly diagnose your machine, identify the root cause, and complete the repair to factory specifications.

    Since starting our business in 2022, we’ve helped hundreds of homeowners get their refrigerators back in working order with transparent pricing and dependable results. Whatever the case may be a small fix or a major component failure, our team delivers high-quality repair services designed to last—and all at a cost that fits your budget.

      Signs Your Refrigerator Needs Professional Repair

      Not sure if it’s time to call a refrigerator repair technician? Here are some common signs that you should book an appointment right away:

      • Food spoils quickly or freezes unexpectedly
      • Water puddling on the floor or inside shelves
      • The motor is constantly running
      • Excessive frost buildup in the freezer
      • Strange or loud noises during operation
      • Refrigerator won’t turn on
      • Ice maker not producing or leaking water
      • Door isn’t closing or sealing properly

      Addressing these issues early helps avoid further damage and extends the life of your appliance. Ignoring them could lead to more costly repairs or even full replacement.

      Why Choose Working Class Appliance for Refrigerator Repairs?

      With so many options in the appliance repair industry, why do local homeowners keep choosing us?

      Veteran-Owned & Operated

      Built on values of trust, integrity, and accountability

      Licensed & Factory-Trained Technicians

      Qualified to repair and service all major appliances

      Transparent Pricing

      No hidden fees or inflated repair costs

      Fixed Labor Rates

      Know what you’ll pay before we begin

      Warranties for Peace of Mind

      30-day labor warranty and 1-year parts warranty

      Senior, Military & First Responder Discounts

      $25 off your service call

      Friendly, Courteous Staff

      Providing customer service with care and respect

      Trusted in the Community

      Proudly serving Wilmington and nearby cities

      Schedule Your Refrigerator Repair Today

      When your refrigerator breaks down, you need a trustworthy, local appliance service you can count on. Working Class Appliance provides fast, reliable, and affordable refrigerator repair services tailored to your unique needs.
      Whether in Wilmington, Jacksonville, New Bern, or the surrounding areas, our team is ready to deliver the high-quality refrigerator repair service experience you deserve.
      Ready to fix your fridge?

      Contact us today to check part availability, request a service call, or schedule your appointment online or by phone. From diagnostics to full-service solutions, we offer local service and professional results.

      We’re here when you need us most—any time, any day.

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